At various locations throughout the site, you may elect to send us an e-mail — to download software, sign up for our e-newsletter, or contact us. We only collect personal information from visitors if we need it in order to serve them properly.
We never collect any personal information (such as e-mail address, name, or street address) unless a visitor has chosen to provide that information to us. We do not use techniques that collect personal information without your knowledge. We always clarify why we are collecting any personal information, and how it will be used. We do not sell or provide any personal information submitted through our Web site to third parties.
Access to personal information submitted through our Web site is restricted to those employees who need to know about it to serve you properly. The personal information you submit through our Web site is safeguarded using a secure password protection system. We will inform you of what personal information we have collected about you from our Web site, at your request. We will correct or update any personal information we have collected about you from our Web site, at your request. We only keep the personal information you provide to us through our Web site for 2 years, after which we delete it automatically.
When you visit our site, we may automatically record certain non-personal information about your visit. We log each visitor’s IP address, host name, and time of visit. This limited non-personal information helps us understand how traffic flows through our site. It also assists in our planning for new content and online services. Most Web browsers automatically accept cookies, but you can change this feature in your browser, so that you are notified each time that a cookie is sent. You can also set most Web browsers to block all cookies. Our site will still work for you with your Web browser set to block all cookies.
Google Analytics is used to analyze traffic on this web site. This tool does not create individual profiles of visitors, but only collects aggregate data.
From time to time, we will send e-mail messages to those who have opted-in to email communications. We use these messages to announce new product information, to provide industry perspectives, and to keep you informed of WhiteSpace business developments.
Each of these e-mail messages includes an e-mail address where you can respond if you wish to be removed from our mailing list. In that case, we will promptly remove any personal information that we have collected from you.
The person responsible for protecting the privacy of the personal information WhiteSpace collects is Jonathan Batten, our network administrator. At your request, he can tell you what personal information WhiteSpace has collected about you, update it, or delete it promptly.